Visco-elastic neck support pillow pillow Wave pillow made of visco visco 50x30 cm memory foam pillow soft soft

Guarantee

1. The warranty is based on the statutory provisions (see § 9).

2. For our mattresses, mattress toppers, pillows, slatted frames and pool basins, we also provide a comprehensive guarantee, which is explained below. Of course, this does not affect our customers' statutory claims for defects.

3. We give a guarantee on the mattresses, mattress pads, pillows, slatted frames and pool basins with the following content:

We grant a pro rata guarantee of 5, 10 or 12 years for our mattresses, mattress toppers, pillows and slatted frames (according to the respective item description) from the delivery of the goods to the delivery address specified by the buyer. We grant a 10-year guarantee on our pool basins for leaks in the pool basins and the leaktightness of the pipelines in the basin up to the technology, from the time the goods are handed over to the delivery address specified by the buyer.

The warranty does not interrupt or extend the entire warranty period since the purchase.

4. The guarantee extends to the material processing of the mattresses, mattress toppers, pillows, slatted frames and pool basins. This only applies if the mattresses, mattress toppers, pillows, slatted frames and pool basins are used exclusively for private use as intended. In the case of use for commercial purposes (e.g. hotels) as well as improper use (e.g. outdoors), the extended guarantee is only possible with an individual agreement. The following are not covered by the guarantee: Normal wear and tear, plates or slatted slats (slatted frames), the consequences of improper use (e.g. using a mattress without a fully functional slatted frame such as slatted frames with at least 24 slatted slats or plate slatted frames), soiling, stains, mold, torn carrying loops and consequential damage .

5. If the material processing is restricted within the guarantee period, we will make improvements at our option. However, within the framework of the statutory warranty periods and claims, you can of course determine your rights yourself, without prejudice to your rights.

6. The guarantee claim must be made to us in writing (fax, email) and sent to:

I&S - Markus Wolf (Guarantor)
Business owner: Markus Wolf
Bachstrasse 5
D-97274 Leinach
Fax: 09364/795636
Email: info@supply24.de

Please provide proof of the start of the guarantee with proof of purchase (invoice, order confirmation). Please keep this documentation in a safe place.

7. This guarantee does not restrict the legal rights of the buyer, in particular the warranty rights in accordance with Section §437 of the German Civil Code (BGB). The buyer is entitled to these in any case, regardless of whether there is a guarantee claim or the guarantee is being used.