Product Recalls

Product Recalls – Your Guide for Safety or Quality Issues

The safety and quality of our products are our top priorities.

If a product is unexpectedly recalled, we will inform our customers immediately and provide all necessary guidance so that appropriate steps can be taken.

How We Handle Product Recalls 

• We regularly monitor the safety and quality of our products.
• In the event of a recall, we notify customers promptly via our website, by email to registered customers, or through the contact information provided in the order.
• Affected products are clearly identified (product name, batch number, purchase period).

 Procedure for customers

• Check whether you own the product in question.
• Follow the instructions provided on this page or in our email.
• We offer returns, exchanges, or refunds, depending on the situation.
• If you have any questions or uncertainties, please contact our customer service team:

Contact & Legal Information Address:

I&S-Markus Wolf
Bachstraße 5
D-97274 Leinach
Germany

Note:

This page provides information on how we handle product recalls. Even if there is currently no recall, you can review here at any time how we would act in such a case.