Accessibility Statement

Accessibility Statement
Accessibility Statement in accordance with EU Directive 2019/882 (European Accessibility Act – EAA)

Supply24 GmbH is committed to making its website www.supply24-shop.de accessible in accordance with Directive (EU) 2019/882 on the accessibility requirements for products and services, as well as the German Accessibility Reinforcement Act (Barrierefreiheitsstärkungsgesetz – BFSG), which will take effect in Germany from 28 June 2025.

Our goal is to ensure that all individuals – regardless of physical or technical limitations – can access our online services with ease.

1. Description of the Service

Our online shop offers high-quality comfort products for your home, including bedding, whirlpools, saunas, mattresses, garden furniture, and more. Products can be ordered online, and the entire purchasing process – from selection to payment – is handled digitally via our website.

2. Measures to Ensure Accessibility

We are continuously working to make our website user-friendly and accessible. The following measures, among others, are taken into account:

Clear navigation and page structure for intuitive use
High-contrast design and easily readable font sizes
Avoidance of unnecessary technical jargon; use of plain language in product descriptions
Alternative texts (alt texts) for product images, where technically feasible
Responsive design supporting use on mobile devices and screen readers
Barrier-free access to essential information such as shipping terms, return policies, and contact options

3. Digital Content and Communication

We provide digital content such as product information, usage instructions, safety information, and downloadable documents (e.g., user manuals) in accessible formats wherever possible. Upon request, we are happy to provide important information in alternative formats.

4. Contact and Feedback on Accessibility

If you encounter any barriers on our website or have suggestions for improvement, we welcome your feedback. Please contact us at:

I&S-Markus Wolf / supply24
Email: info@supply24.de
Phone: +49 (0) 9364 / 817 917
Website: www.supply24-shop.de

We strive to respond to your inquiry in a timely manner and to provide an individual solution.

Date of this statement: July 2025
This statement is reviewed regularly and updated as necessary.